Thank you for shopping with Fadbuzz. We are committed to processing and delivering orders as efficiently as possible. Please review the information below regarding our shipping procedures, delivery timeframes, and shipping-related policies.
Shipping Locations
Fadbuzz currently ships to addresses within the United States only.
At this time, we do not offer international shipping.
Shipping Cost
Standard Shipping: $15.00 USD for all orders.
Shipping charges are clearly displayed during checkout before your payment is completed.
Order Processing & Delivery Timeline
Our total delivery timeframe consists of processing time and transit time.
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) on business days will enter processing on the same business day.
Orders placed after 5:00 PM Eastern Time (ET), on weekends, or on federal holidays will begin processing on the next business day.
Processing Time
1–3 Business Days (Monday through Friday).
This includes order verification, product preparation, packaging, and shipment scheduling.
Transit Time
4–8 Business Days (Monday through Friday).
Transit times may vary depending on destination, carrier operations, weather conditions, and seasonal shipping volumes.
Total Delivery Time
5–11 Business Days (Monday through Friday).
Delivery time estimates are provided for informational purposes and are not guaranteed delivery dates.
Business Days
Our business days are Monday through Friday, excluding federal holidays observed in the United States.
Orders are not processed, packed, or shipped on weekends or holidays.
Shipping Carriers
To ensure dependable delivery, we work with established shipping carriers, including:
- USPS
- UPS
- FedEx
Carrier selection varies depending on destination, package size, and service availability.
Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking information.
Tracking details may take up to 48 hours to become active after the carrier receives the package.
Customers may monitor shipment progress using the tracking number provided or directly through our Track Your Order page.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact us at support@fadbuzz.shop as soon as possible.
Requests submitted within 2 hours of purchase will be reviewed whenever possible.
Once an order has entered processing or has been shipped, modifications and cancellations are no longer possible.
Delivered but Not Received
If tracking information indicates that a package has been delivered but you are unable to locate it, please follow these steps:
- Verify the shipping address provided at checkout.
- Check with household members, neighbors, building management, or reception staff.
- Contact the shipping carrier directly for additional delivery information.
If assistance is required, please email us at support@fadbuzz.shop or fill out the form on our Contact Us page. We will make reasonable efforts to assist with carrier investigations when appropriate.
Delivery confirmation provided by the carrier is considered final proof of delivery. Any refund, replacement, or other resolution request will be reviewed in strict accordance with the terms outlined in our Return & Refund Policy.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If a package is returned to us due to an incorrect or incomplete address supplied by the customer, a $15.00 USD reshipping fee will apply before the order can be shipped out a second time.
Fadbuzz is not responsible for delivery issues resulting from inaccurate customer-provided shipping information.
Shipping Delays
Although we work to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.
These may include:
- Severe weather conditions
- Natural disasters
- Carrier service interruptions or transportation disruptions
- High seasonal shipping volumes (such as Black Friday and Christmas)
- Public holidays
If your shipment appears significantly delayed, please contact our support team and we will assist in investigating the shipment status with the carrier.
Lost Packages
If tracking information has not updated for an extended period or a shipment appears lost during transit, please contact support@fadbuzz.shop.
We will work with the shipping carrier to investigate the shipment. Any resolution will be handled in accordance with our Return & Refund Policy.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery.
To help us review the issue quickly, please provide:
- Your order number
- Clear photographs of the damaged item
- Clear photographs of the exterior shipping packaging
- A brief description of the damage
Upon review, we will determine an appropriate resolution in accordance with our Return & Refund Policy.
Contact Information
Business Name: Fadbuzz
Business Address: 2212 Eastview Avenue, Louisville, Kentucky 40205, United States
Email: support@fadbuzz.shop
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time)
For shipment updates, order inquiries, or delivery assistance, please visit our Contact Us page or track your package on our Track Your Order page.